Thursday, April 10

Brian Gorrell on Gucci Gang

Hello Guys!!!

First of all, I did not incorporate this 'sensationalize' topic in my blog to gain attention. No matter how it goes, I hope the controversial issue will be given a final period signifying the end of Mr. Brian Gorrell's battle against the famous Gucci Gang!

if you want to read more information: please visit the link below:


http://delfindjmontano.blogspot.com/2008/03/dj-montano-delfin-justiniano-ocampo.html

Detailed content:

Tuesday, March 4, 2008
DJ Montano: Delfin Justiniano Ocampo Montano II

DJ Montano and I were lovers for almost a year and for five months of that, I was in Australia making and sending him money for our Portuguese restaurant called Bonza, in the new Greenbelt phase which is yet to becompleted.

The owner Antonio was kept away from me. And now I know why. Any meeting that we were to have have to discuss progress, was cancelled at the last minute due to Antonio's 'schedule'.

Antonio does, not or has never known about me, or the money that is helping to open his establishment. But he will know soon enough. As will every person attached to the money that has been taken from me in the name of their business's, by DJ Montano.

I have found out that DJ actually used part of my money to pay off a debt of his own making that his family was being threatened over.

It was his debt from his previous restaurant that he had shunned responsibility for, for over three years. Finally, the guy got fed up and threatened to sue his family. This made DJ jump like a roo. He begged me for fifty thousand dollars while I was still in Australia preparing to move to Boracay. But I had not sold my house yet and could not raise such lofty sums on such short notice.

He was cross with me. Hung up the phone and would not speak to me until I sent the money. And soon enough, he got his devious little hands directly into my bank account.

I know this debt to be factual as I know the man he owed the money to and eventually paid. He introduced himself to me on Boracay because a mate told him who I was and what I had been through with DJ.

DJ and I shared our time together until our relationship ended at the end of last year due to an altercation we had at the Intercontinental hotel after I demanded to know where all my money had gone.

My mother had become concerned at the amounts I was transferring and triggered my own fears. I still trusted him and loved him at this point. Stupid stupid man I was.

He changed in the hotel room after I demanded to see proof of the bank accounts he said he had opened in both of our names. He transformed within seconds into a person i had never met before.

He threw himself at me and I was stunned. I begged him to calm down, but he knew this was it. Make or break for him. My money was in the balance and he did NOT want or have it to give back to me. It was gone gone gone, not unlike his morals, dignity and self respect. Just plain gone!

At one point, I pushed him off me and he hit the corner of the bed falling to the floor, where he literally screamed like a little girl. It was truly pathetic to watch. I was shocked because he immediately started to scream assault. Evil little creature. I believe in my heart of hearts, he pre-planned the entire thing. He had to get rid of me... but somehow keep my money. Clever little critter.

Post altercation, he tried (with the help of his Celine Lopez's ex-fiance to have me fitted up with anassault charge which was bogus and dismissed by the police without a mention.

When he left my hotel roomafter I left for gym, he stole many things from myroom.

1. Brand new Yogi shoes which I had yet to wear.
2. 2 new Tsubi tops
3. Brand new Tom Ford Sunglasses
4. Three bottles on duty free scent.
5. Teeth whitening kit.
6. Very expensive necklace
7. Plane ticket to Bora
8. 160,000 pesos

He was trying his hardest to revive it and bring a charge against me which has failed.

He is only doing this to counter the truth coming from me and my friends in an attempt to illicit sympathy from his own stable of so called 'friends'.

Panic attacks my ass. Lay off the drugs mate. And cut down your anti d intake mate.

But his reputation is shocking because of what he has done to me and for what he has done to others.

And the majority of the group know it. But some choose to look the other way therefore enabling him to continue along his path of destruction and total disregard for the concern of others.

On Bora, he owes so many people money for cocaine. I know four people he owes a total of about 240,000 pesos to. And they are pissed. They look for him always.

Even the police know he is a liar. I told them on Boracay that he was threatening to have me thrown off the island. They laughed.

Thankfully for me, the ex fiance of Celine is a wonderful guy and was basically duped into doing DJ's dirty work by assisting him in his endeavours to have me fitted up last year with a bogus assault charge.

He deserves so much better then that carnival of sideshow freaks and illusionists he was around for awhile.

Trick mirrors everywhere in their world.

Poor Celine Lopez. The girl needs major rehab. Its why they think they are superior to others. When in fact, they cannot function without coke.

My Yaya runs circles around them all when it comes to honesty and integrity.

DJ wanted me deported so he could just take every penny from me. I am not prepared to tell all until I am out of the country as DJ many times told me his family had the power to make people 'disappear'.

And I plan to tell all and everything.

It really will shock so many people to find out what is really walking amongst them.

Or then again, maybe it won't.

Its all up to the individual. but many people will be blown away when i reveal all.

I am in the final stages of leaving the country mostly due to his immoral and constant attempts to undermine what was once a beautiful dream for me here.

Its dead.

I have tried to recover, but the memories are everywhere, and his lies and lies and lies still rip me apart inside. To bloody shreds.

His 'best' girlfriend told me to be a man about it not that long ago.

This coming from a person who can barely stand upright in the morning without a big fat bump of cocaine. Tragic figure she cuts. But she got hers when her ex fiance dumped her ass because of her shocking addiction to cocaine.

But more about her later.

And Iwill spill the lot!

She thinks I don't know her.

But she us as transparent as a piece of dripping tissue after a nose blow.

Cruelty is his middle name. All very one dimensional and incredibly unforgiving to those whose eye's may not be fully open to the sheer audacity of it all.

He enlisted his mother at one point to fight his battles for him with me. She called me a liar and threatened to have me deported if I went after my money.

I told her her son stole my money but she replied. " my son is a god fearing man".

What a joke.

He has not one Christian bone in his little deformed body. I asked her why she is so concerned about our situation when she really should feel guilty about never having his teeth fixed.

Gnarly little jabberjaw!

The lies that came out of that jagged toothed orface still shocks me. Thousands of lies.

His threats of deportation if I pursue the money have left me a shadow of my former self. I love this country but he has snatched away this particular part of my life journey.

Its just too much now and I need a fresh start. He wanted my money, and now he has it.

Not all of thank the lord.

He almost got me to transfer eighty thousand dollars to him the DAY BEFORE THE BREAK UP WHICH I AM CONVINCED HE PLANNED FOR WEEKS BECAUSE AS SOON AS I QUESTIONED WHERE ALL THE FUNDS HAD GONE, IT WAS ALL OVER FOR US.

My prince turned ack into a frog. A fat slippery poisonious thieving little toad.

The pain has proved to be too much of a hurdle to jumpover... even here on beautiful Boracay.

Although my gorgeous amazing friends have stood beside me through the whole sordid ordeal, its is just not enough.

He has put so much fear into me with regards to the country and its people. Convinced me my Yaya was stealing from me which was a filthy lie. My Yaya ROCKS!!!!

It was him who was going through my wallet pinching a thousand here and there.

Meanwhile, the entire time, its him who was stealing from me. I will provide details regarding items he took from me in my hotel room and other shocking revelations. For a while, I was sure I was going to be bundled away and never heard from again due to the disgusting rumours that reached me through his 'camp'.

I hired two security guards for three weeks because he was telling people he was going to have me thrown outof the Philippines.

His family is actually powerless and poor. They fear me more now then i fear them. All smoke and mirrors. DJ is from a family long littered with corruption and thievery. The grandfather was a crook and the father a mere mercenary. Killed because of his treachery and deception. His uncle is being chased by money people due to his corruption.

You could not even imagine what he and this has done to me. No one could. Unless you have been dragged through the quagmire of 'DJ's makebelieveland' with its razor lined cul de sacs, glass infested playgrounds and transparent hollow suburbs.

This Australian boy has been well and truly fucked over by this disastrous conniving little Pinoy.

From absolute day one, I was being finessed for my cash. I am not an idiot, but after my time with DJ Montano, I have been left embarrassed and humiliated and sixty five thousand dollars poorer.

Not to mention the rest..... which is another fifteen to twenty thousand dollars for our other travel business whichwas to be called Montage Travels, a tourism booking agency for Boracay which i was to operate due to myexperience in this industry back home in Australia.

I gave him this cash hand to hand mostly therefore i can't prove that I gave it to him at all. He knew this and planned it in advance. He knows and uses the system in this country over and over for his corrupt behaviour. DJ knows that going to court is timely and costly to a foreigner and we are unwilling to go through even more torture in a system so foreign to us.

He is the worst type of person. A disgrace to thiscountry. Common criminal. He should be full of shame but he is a unrepentant, psychopathic. Not meek or reserved or genteel. The exact opposite of that. Cruel and actually quite ignorant.

He told me that his connections with the DOT was sure to launch our business on Boracay. He said over and over until i was convinced. I have contacted the DOT and they were stunned by my story.

They did not have any record of DJ being involved with the DOT.

More lies. Lies, lies, lies.

But I was blinded by his deceptive brilliance and unconscionable trickery. He is a master at the sell and the close.

He used my money to fly back and forth to Singapore to be with his other boyfriend who I only found out about because he has one friend in particular who has helped me come to terms with what he turned out to be.

But he told me it was official DOT work.

Rubbish.

My heart is broken because of the deception. I loved him entirely and he did nothing but use and abuse me.

When I am safely out of the Philippines, I plan on telling everything I know about him and his enablers.

"One hundred and one things you did not know about the'Gucci' Group" from an intimate insider.

I would be most pleased if you would post my list and help shed some light on the toxic issue of 'self entitlement' which is so so prevalent in your Manila 'society', not to mention plain old fashion greed, fearof poverty and chronic dishonesty and the lack of truth that plagues certain people in it.

Not to mention the cocaine addiction and abuse.

I had to pay Dj's driver once in Manila because he would not move the car until he had money. DJ owed him three months salary. I gave him eighteen thousand pesos. Never got it back. But that's ok, because I really liked the driver.

Poor thing, working for a wannabee socialite with a crap car with no air con. But that night he had loads of coke. So I paid his bills but he still had coke money.

His close girlfriends (both of them) knew he had another boyfriend in Singapore the entire time we were together.

They have denied it. I know the truth. But I know now, that they are nothing but mold on the stinkiest piece of cheese on this particular platter of faux decadence and privilege.

I have zero empathy for these wild and woolly creatures who will be exposed for what they are. Irrelevant nothings struggling for definition in a world where there is no true place of value for them to rest their swollen over indulged air-heads.

Just a bunch of insecure coke snorting goblins who objectify their entire environment due to their lack of moral compass and directional focus. Poor things and the gift bags they get.

Its the only reason they show up. Amass amass amass. I feel so sorry for them. Therefore I will not only, never forgive them for their callous disregard for my feelings, but I will show them how it feels to be blindsided in such a brutal fashion.

DJ is on so many drugs. Several anti depressants. I battled constantly with his fluctuating moods. Tons of sleeping pills, not to mention the copious amounts of cocaine he does.

When we were together, I begged him to stop snorting drugs. He told me many times he had, but I always knew he was lying because he would sniffle and snort constantly.

When i confronted him about his addiction, he simply denied it and told me i was crazy. But one time I found nine baggies of coke in his bag. I asked his what it was and he told me it was vitamin powder from his 'healer'.

I was so stupid, I believed him.

But that night I caught him and his partner in crime snorting lines at Embassy. I was devastated. If I knew he was a drug addict, I NEVER would have looked at him let alone dated him.

--
Brian Gorrell

at 11:55 PM

Labels: brian gorrell, celine lopez, dj montano

300 comments:

The Prophet said...

this is so The Mysterious Yearning Secretive Sad Lonely Troubled Confused Loving Musical Gifted Intelligent Beautiful Tender Sensitive Haunted Passionate Talented Mr. Ripley!

be well, Brian!

The things we are afraid of seem to be like high mountains to climb.
When we have gone through them they were in fact very small hills.
Tricky mind.
- Tishan
March 7, 2008 4:51 AM
karen blix said...

I think that "power" to make people disappear waned by the 70s, it is all there in abook called "the Anarchy of Filipino Families", one chapter dedicated to the notorious Montano clan of Cavite... have a read!
March 7, 2008 10:04 AM
Anonymous said...

why don't you just work with the local police and plan a sting to bust his sorry drug-filled ass!!

I think you better think revenge now...
March 7, 2008 7:52 PM
Anonymous said...

so sorry to hear of your story. i pray that you heal soon and that you may still give love and this country a chance. as for your devil-incarnate of an ex... hmm, his punishment is already in implementation.
March 8, 2008 12:07 AM
Anonymous said...

and this is why the philippines has such a bad reputation. because of bitches like DJ and CELINE, thank you to the both of you, youre making this country suuuuccch a better a place..

and dear dear brian, im mourning with you, precious money put to waste with a guy who just used you and is so far from being gorgeous.. what did you see in him anyways? lolz
March 8, 2008 1:22 AM
Anonymous said...

DJ Montano is a criminal and should rot in jail.

Celine Lopez... wow. she's satan incarnate.

What a joke these two people are.
March 8, 2008 2:54 AM
ritzy said...

do you have naked/nude pics of DJ Montano? a sextape maybe? pls. send it to me at itchosa@yahoo.com...thanks
March 8, 2008 3:15 AM
Anonymous said...

(SPEECHLESS)
i dont know if this comment can help of what you feel.. just wanna let you know that i feel for you. i am a filipino gay guy here in the philippines and it just disgust me reading all of these things about these people. i hope that someday (time can only tell), you can be back here strong from the storm of the past and be able to see better things in our country.
March 8, 2008 1:11 PM
Anonymous said...

Oh my God... this DJ Montano guy is a teacher of some sorts in the school Endrun here... how disturbing that a coke addict should be teaching children... or have anything to do with the shaping of minds... He should be fired instantly!!!
March 8, 2008 3:44 PM
Losangelesriver said...

I feel sad that this happened to you. I hate that you were victimized by social climbing pretenders. Though they are my people, i feel so embarrassed by their actions. I hope that more than recovering your money, i hope you recover the spirit abused by your lowly ex.
March 8, 2008 4:18 PM
Anonymous said...

Who is the other girlfriend of dj? Best friend of celine? Is her initials W.P.H?
March 8, 2008 6:04 PM
abbie said...

Hello, Brian.

My heart goes out to you. This phase in your life is a very hard lesson and an expensive one. Shame on this DJ and Celine person. I too was wondering if these people still sleep at night.
March 8, 2008 8:49 PM
anonymous said...

celine, it's time for atonement. do the right thing. tell your criminal social climber friend to give the aussie's money back.
and to you delfin, why don't you just return his money?
it's not yours!
do you know deflin that it feels wonderful if the money you're spending is hard-earned? that it is a fruit of your labor?
you're shameless!
you're no different from the dreaded pickpockets, hold-upers and other criminals in the streets of manila...except you do your crimes inside posh hotels.


brian, i think you're a nice guy. i really do.and there's just one thing that i don't understand about you. why the hell did you spend that enormous sum on a gay who is not even goodlooking?
did you not look around manila?
did you not see any cute guys here?
you could have spotted real cute and much cheaper guys had you wandered your eyes around.
this delfin montano is just a big piece of shit!
shame on you!
brian, i think you're really a nice guy. i do. i wish you could have your money back from this thief! i'm so sorry for the ordeal this vermin has put you through.
you know what brian, i used to dream of having the lives these people have. i thought they had good ones, as what i saw from their pictures in the pages of magazines.
i thought i was unfotunate and miserable for not being like or being one of them. now, i've realized that i am and i can't be like them because i don't steal other people's money and designer stuffs and i'm not a drug addict.
thank you brian, for your story.
it has made me realize, that there's no reason for me to dream of their dirty and ugly lives.
March 8, 2008 9:31 PM
Anonymous said...

social climbers. take care brian..
March 9, 2008 7:27 AM
Anonymous said...

sigh, if you only looked around for more interesting guys...

nakakahiya naman to, nayurakan na naman reputation ng mga baklang pinoy sa mga foreigners, bigtime pa kung humuthot ng pera. sana ako na lang brian, cute mo pa naman...

(this is a shame, a big smut for all gay pinoy potato queens.)
March 9, 2008 5:03 PM
Anonymous said...

brian are you serious he's my good friend! i cant believe it!!
March 9, 2008 6:15 PM
Anonymous said...

i don't understand how people can actually be shocked about this. he's been screwing people out of money since such a long time ago! considering how so many people were already bitching about it from way back, i'm surprised people did not know what he was (not talking about you brian, you were a foreigner and am sure had no clue).
March 9, 2008 6:30 PM
Anonymous said...

I don't understand, maybe he dumped you and you are making up all these things...

On the other hand, you may be telling the truth, and you are really hurt...

But how the hell should we know?
March 9, 2008 6:43 PM
ronald said...

you know whaT IM REALLY SURPRIse that this thing happened to you. no offense meant but i guess you really fall in love with this guy.but still it is not the end of the world for you dear.you might lose your money to him but one thing for sure you still have your dignity to stand up and face the world with honor.I know it is easier to say than done. but in the end you will be vindicated.KARMA OR THE LAW OF NATURE.IS A SPLIT SECONDS AWAY. TAKE CARE.
March 10, 2008 12:43 AM
Silent Gay Community said...

hahaha!!! ang kapal ng mukha mo DJ! isa kang malaking magnanakaw! magbayad ka! linisin mo pangalan mo! puweh! hoy huwag kang magpakita sa malate at kukutusan ka namin...FREELOADER!

OH eto dito nagtatrabaho ang balahura!

http://www.enderuncolleges.com/faculty_culinaryarts.asp
March 10, 2008 3:19 AM
Anonymous said...

The first time I heard the name DJ Montano was about four months ago. My best friend told me to be careful of this guy because an Aunt's friend lost money to this crook.

Second time I heard his name was when I was introduced to him at Embassy two months ago. Didn't ring a bell then until a friend quickly pulled me to the side and said "that's "Mr Kacheapan!"

Now, this Blog.

I feel for you, Brian. People advise you here to move on or "find piece". But how does anyone move on with his life's saving (which was suppose to be an investment) stolen from him?

I hope you get your money back one way or the other. I hope DJ rots in jail or 'disappear' himself, and dude, have better taste is guys!
March 10, 2008 3:34 PM
Anonymous said...

More dirt pls brian .... keep it comin .... bwahahahahaha
March 10, 2008 4:59 PM
Anonymous said...

its so bad...but its true...i wish you the best..
March 10, 2008 10:53 PM
Anonymous said...

Celine swallows for a snort..... hahahaha
March 10, 2008 11:41 PM
Anonymous said...

BRIAN,

TRUST ME, RELEASE IT ALL!!! WE SUPPORT YOU ALL THE WAY..THAT IS THE TRASH THAT DOESNT KNOW HOW TO EDUCATE...
March 10, 2008 11:46 PM
Anonymous said...

go gay guy go gay guy go gay guy....destroyyyy themmmmmm.....the truth shall set you/them free.... we want more ....we want more..
March 10, 2008 11:53 PM
Anonymous said...

Oh my heart goes out to you brian. I hope you wont think all filipino's are like dj and his friends. I'll help you spread the word. i posted the link for your blog on my site. You take care brian. Godbless
March 11, 2008 12:34 AM
Anonymous said...

Go Brian! Please dont stop spilling. THOSE SOCIAL CLIMBING ASSHOLES DESERVE THIS! Name more! Speak up for the ones who were also insulted and used by these wannabes. There are more FAGS in the closet out there... and very RUDE bitchy AIR HEADS. People..just review the lifestyle pages. The same faces we see are the same assholes who are still yet to be exposed!
March 11, 2008 12:54 AM
Anonymous said...

ok for me celine hay she's a nice girl trust me client ko siya nung nag work ako sa gbelt d na ako mag mention ng store kung san yun basta she's not a bitch kasi judge kais kayo ng judge eh tsk tsk
March 11, 2008 2:05 AM
Anonymous said...

I feel for you Brian... It's just so sad that the last image you have of the Philippines is a cheat. Well, These incidents just prove how scary it is to transact/do business here. If it's not the government who will cheat you, it'll be the people who you least expect. You should've made some paper trails. Can't blame you though, the guy went straight to every gay man's weakness. They're so evil! I will pray for a swift karmic twist on them. Keep this up and I'm sure, soon, you'll have justice. God Bless You!
March 11, 2008 3:20 AM
Ryan said...

wow! now I know that a scum of the earth really exists, this DJ person.

--
Be well brian
March 11, 2008 3:54 AM
Anonymous said...

i know this person dj montano and celine and many of their friends, not personally.... but we know wat der are doing wen der walk in on our bussiness not to mention. they go to the c.r. 2 at a time or maybe more samtime snipping coke we wer laughping bec der r high. samtyms dey 4got 2 swipe sam coke in der nose u can c sam white powder left... ha!ha!ha! dey r lyk clowns! bunch of adiik!!!
March 11, 2008 6:17 AM
Anonymous said...

adiik!!!!
March 11, 2008 6:18 AM
Chemical Boy said...

Talk about dirty laundry... now who's gonna remove the stubborn stains eh?
March 11, 2008 8:03 AM
Anonymous said...

Sorry that you had a bad experience with a Filipino. I mean, I am not rich, but I know that I grew up with people who value honesty, integrity and hardwork and love regardless of race, faith and sexual orientation. and I am a Filipino. Hope you will find it in your heart to come back here and make friends again with real people.

Good luck in everything and God bless. Will share your blog with my friends if it helps.
March 11, 2008 1:36 PM
Anonymous said...

Your experience is truly sad and unfortunate Brian. My heart goes out to you as i understand the trauma it can leave with you. Know that not all Pinoys are like that, you just got involved with the wrong crowd that happens to be a miniscule and pathetic part of the population. You gotta understand that whatever has happened, you're paying the price for having taken a MAJOR RISK of getting involved in business with people who are doing drugs, and LARGE amounts of it at that! How can that ever be expansive for you? There's no future in that ugly dark world, which only breeds lies. If you've been around people doing coke you would know its all just so false and full of 'crap' talk, gossip and LIES. There's no way you could've trusted people like that, with your life savings no less. Choosing to do so is the part you need to take responsibility for. I commend you for your courage in speaking up. This year will be one of major changes, thank you for having been a catalyst of it. The upside is that it forces people to look within themselves. I hope that this experience brings to Light the lessons that each individual needs to learn, and compels each one to do what is right and One with the Universe. Remember - What we do to others we also do to ourselves!! Bless you!
March 11, 2008 3:31 PM
Anonymous said...

I feel for you, Brian. I'm just ashamed that someone did this to you.

All I can say is: DOWN WITH "HIGH SOCIETY" TRASH.
March 11, 2008 3:47 PM
Anonymous said...

Ah, the social elite of Manila are the social dregs of the world.

It's a shame you're a foreigner in the RP, Brian, without any friends outside the miasma that constantly surrounds the likes of Celine, because they would have told you to run the fuck away from those leeches.

Everyone here knows that the higher you are on the social ladder, the less money you actually possess. Having zero to negative financial assets of their own, these rubes merely peddle (imagined) influence to wannabes in order to survive/fund their coke addiction. Which is to say, they know which people they can use.

I'm sure that some of the locals wisened up to their game after a bad encounter or two, which is probably why DJ sourced from other countries. And that country was Australia.

I feel for you, however, yours isn't an unusual story by any stretch of the imagination. There are tons of posers here. You couldn't swing a cat in Embassy without thwacking 4 or 5 of them in head.

As for DJ's threats of making you "disappear"... how Marcos-ian of him. Had you been exposed to Manila a bit longer, you would have figured out that it's just a favorite line of powerless Filipinos.

Anyway, some advice: don't be afraid to initiate legal action. Use the media against them. Good luck.
March 11, 2008 10:23 PM
Anonymous said...

i don't know you but i sympathize with you, get that fucking bastard... he's the type of person that i hate the most, hurting innocent people for self-gain, he's just as bad as our most corrupt politicians, actually he's probably worse, friggin drug addict... "Gucci Group" may ass
March 12, 2008 4:53 AM
dj montano said...

i'm sorry.. i'll give you your money back. email me - dj
March 12, 2008 11:42 AM
Anonymous said...

How can that TRYING HARD, never done this never been there afford to chip in to pay you back Brian? They are all trying hards and wannabees!!! They pretend to be rich.... THE REAL RICH IN MANILA DON'T GO OUT WITH THESE PEOPLE AND REFUSE TO KNOW THEM, SO LET ME PLEASE CORRECT YOU... THEY ARE NOT HIGHT SOCIETY IN THE PHILIPPINES... THEY WANT TO BUT THEY WILL NEVER ARRIVE! HAHAHAHAA! MIGUEL ROSALES IS A SON OF A SOLDIER... A SIMPLE NOBODY SOLDIER! HOW CAN HE CHIP IN? PATRICK REYNO'S FAMILY IS IN THE RED, READY TO FILE FOR BANKRUPTCY SO INVESTING ON WHATEVER THEY CAN TO GET AWAY FROM ALL THEIR DEBTS WHICH IS IMPOSSIBLE FOR THEM TO PAY! JUST LIKE DJ, PATRICK IS THE SAME... WANTS TO BE IN THE LIMELIGHT... TILL WHEN? THEY WILL NEVER BE ABLE TO PAY BACK THEIR DEBTS! THEY'RE ALL POOOOOR! PRETENDING TO BE RICH! THEY THINK IT'S GLAMOUROUS.... GUCCI GANG???? THAT'S NOT THE WAY TO DO IT..... GET SOME CLASS!!!
March 12, 2008 2:07 PM
Anonymous said...

How can that TRYING HARD, never done this never been there afford to chip in to pay you back Brian? They are all trying hards and wannabees!!! They pretend to be rich.... THE REAL RICH IN MANILA DON'T GO OUT WITH THESE PEOPLE AND REFUSE TO KNOW THEM, SO LET ME PLEASE CORRECT YOU... THEY ARE NOT HIGHT SOCIETY IN THE PHILIPPINES... THEY WANT TO BUT THEY WILL NEVER ARRIVE! HAHAHAHAA! MIGUEL ROSALES IS A SON OF A SOLDIER... A SIMPLE NOBODY SOLDIER! HOW CAN HE CHIP IN? PATRICK REYNO'S FAMILY IS IN THE RED, READY TO FILE FOR BANKRUPTCY SO INVESTING ON WHATEVER THEY CAN TO GET AWAY FROM ALL THEIR DEBTS WHICH IS IMPOSSIBLE FOR THEM TO PAY! JUST LIKE DJ, PATRICK IS THE SAME... WANTS TO BE IN THE LIMELIGHT... TILL WHEN? THEY WILL NEVER BE ABLE TO PAY BACK THEIR DEBTS! THEY'RE ALL POOOOOR! PRETENDING TO BE RICH! THEY THINK IT'S GLAMOUROUS.... GUCCI GANG???? THAT'S NOT THE WAY TO DO IT..... GET SOME CLASS!!!
March 12, 2008 2:08 PM
Anonymous said...

How can that TRYING HARD, never done this never been there afford to chip in to pay you back Brian? They are all trying hards and wannabees!!! They pretend to be rich.... THE REAL RICH IN MANILA DON'T GO OUT WITH THESE PEOPLE AND REFUSE TO KNOW THEM, SO LET ME PLEASE CORRECT YOU... THEY ARE NOT HIGHT SOCIETY IN THE PHILIPPINES... THEY WANT TO BUT THEY WILL NEVER ARRIVE! HAHAHAHAA! MIGUEL ROSALES IS A SON OF A SOLDIER... A SIMPLE NOBODY SOLDIER! HOW CAN HE CHIP IN? PATRICK REYNO'S FAMILY IS IN THE RED, READY TO FILE FOR BANKRUPTCY SO INVESTING ON WHATEVER THEY CAN TO GET AWAY FROM ALL THEIR DEBTS WHICH IS IMPOSSIBLE FOR THEM TO PAY! JUST LIKE DJ, PATRICK IS THE SAME... WANTS TO BE IN THE LIMELIGHT... TILL WHEN? THEY WILL NEVER BE ABLE TO PAY BACK THEIR DEBTS! THEY'RE ALL POOOOOR! PRETENDING TO BE RICH! THEY THINK IT'S GLAMOUROUS.... GUCCI GANG???? THAT'S NOT THE WAY TO DO IT..... GET SOME CLASS!!!
March 12, 2008 2:09 PM
Anonymous said...

Brian,

You go boy! Seriously. Everybody knows Celine Lopez is a crack addict. What else is there to expect from the bastard grandchild of former Vice President Fernando Lopez? Eeek! Like mother, like daughter. Both trying to be models, trying to be accepted. Both with no respect at the very least to the name they carry. Both wanna be socialites with fake baubles and skimming off of the Lopez wealth.

Lopez-Roy
March 12, 2008 2:21 PM
Anonymous said...

And by the way Brian. Make sure you inform your embassy of what is going on with you fore safety precautions. You know, that branch of the Lopezes play dirty. Bloody dirty. If you know whan I mean.

As for DJ Montano, I have heard of him but thank heavens I have not seen him in the flesh. It's been a wide fact that he's just a rat dropping in bowl of black pepper. No money. No connections. Nothing. Do not be afraid of him. For 80,000 dollars he would dupe a person, a friend, a boyfriend? I hate to sound too off track but hey, I wouldn't do that myself for such a small amount...and to a friend at that.

I hope all turns out for the best Brian. Manila Society especially in Boracay is a smokescreen. There's so many people pretending somebody else just because they are far away from Manila--- far away from the place where wealth is far more evident, far more concrete, far more measurable.

Lopez-Roy
March 12, 2008 2:30 PM
Cris (without an 'h') said...

i didn't know you look so good, Brian.
LOL.
March 12, 2008 2:30 PM
Anonymous said...

I am a Malaysian and I've chose to live with two Filipinos for 4-5 months during my stay in Singapore. And they've seriously changed from supposedly nice to horrible.

I TOTALLY understand what you mean.

Thank god for me ive moved out and am happily living with some Thai and Indonesian friends.

All the best, Brian.
March 12, 2008 2:45 PM
The Purple Phoenix said...

Wow. That's all I can say. Keep these stories and COMMENTS coming. I've been sick and tired of the so-called high society. Big broadsheets spend precious ink and paper for their parties and events but they look like a bunch of over-botoxed and over-drugged Third World social climbers.
March 12, 2008 4:32 PM
Anonymous said...

i just wanna say that I feel for you. you're such a nice guy to just be used by them.But not all Filipinos are like them.I'm just sad knowing these people who the younger generations look up to as role models, (gracing pages from the magazines and newspapers, modelling and writing articles about them)are not really ROLE MODELS.
You write very well, very well said. Time heals all wounds. There's bad KARMA for them.
March 12, 2008 5:34 PM

http://delfindjmontano.blogspot.com/2008/03/dj-montano-delfin-justiniano-ocampo.html

A Young Fil-Am Genius in Florida

I found this interesting article from inquirer.net about a Fil-Am boy who excelled both in academics and sciences in his current home in Florida.

This is very exciting piece proving the best of the Filipinos both here and abroad!


kudos!!!

Article body:

A Young Fil-Am Genius in Florida

INQUIRER.net
First Posted 15:46:00 04/07/2008

Florida, US- When her three-year old son started reading signs on stores and restaurants, Gwen de Leon figured it was just logo recognition from watching television.

But when young Nicolas, aka Nico, next read "Questions to ask the pharmacist" from the back of a prescription bag, Gwen and her husband were shocked.

Ten years later, 13-year-old Nico is a seventh-grader at Green Cove Springs Junior High in Jacksonville and is being celebrated for several impressive academic accomplishments.

"He can do whatever he sets his mind to," says Nico's sixth-grade reading teacher Debra Pope at Paterson Elementary School. "The sky is the limit for him."

Nico is Northeast Florida's top speller, poised to represent the region in May at the Scripps National Bee spell-off in Washington, D.C., the first representative from Clay County in more than 30 years of the spelling bee competition.

"Pantomime" was the winning word for Nico in the regional bee last February. The bee went 21 rounds with children in the fifth to eighth grades who had won spelling county bees all over Florida.

Nico won a six-day trip to the national spelling bee in Washington, a new dictionary, a $100 savings bond, a $200 check and a year’s subscription to Brittanica Online Student Edition. His name is now inscribed on a plaque displayed in his school for the year.

One of Clay's brightest

Weeks before the Washington trip, Nico will go to Lakeland, Florida as a Clay County qualifier for the state science fair. In between the contests, he will be honored at Duke University in North Carolina for scoring 31 out of 36 in the ACT college entrance exam, topping 99 percent of test takers, including high school students, in Florida and 98 percent in the U.S.

Proudly cheering him on, former teachers say they adore the quiet, self-driven, disciplined and friendly child considered one of Clay County's brightest students.

Shy and introspective, Nico says he's not sure he likes all the attention. He received a standing ovation at a recent School Board meeting where the chairperson Carol Studdard presented him with a suitcase for his spring travels.

"It's like meeting my match, so to speak," says Nico's science teacher Howard Katz, who has welcomed Nico's thoughtful challenges and observations in class.

For his science fair project, Nico tested the effectiveness of soup can reflectors to channel a wireless Internet signal. He used a soup can reflector to channel the wireless Internet signal from his living room to the laptop computer in his bedroom and found that a can, cut open and fanned out like a flower, was most effective because it enabled the computer to download files fastest.

Teacher Diane Matthews credits Nico with recovering a valuable document she had lost in her computer, adding that he won both the school-wide spelling bee and the school geography bee last year.

Nico's sixth-grade English teacher at Paterson, Sue Middleton, considers him one of her all-time favorite students."His eyes sparkled, and you could see him absorb lessons. There was never a groan or a moan about assignments. He has a brain that won't quit. He makes you remember why you do this [teaching]."

From the Philippines

Nico's parents, Gwen, a pharmacist, and Ron, a software analyst, moved to the U.S. from the Philippines in the late 1980s. Ron worked for the military at Jacksonville Naval Air Station. Gwen works at Publix in Fleming Island.

Nico is their only child and he’s spent most of his time with his parents, aunts and uncles reading to him. They never baby-talked to him, says his mother.

"I guess we just treated him like an adult. Not sure if that's good or bad," Gwen said, adding that she didn't quite realize how unusual it was for him to read so well at age three. "He was the only child. I never even baby sat. It was never really a conscious thing, nothing on purpose. It's not like we planned to have him reading before kindergarten."

Public librarians tried to discourage the de Leons from checking out particular books for Nico, saying they were over his head, like the first three Harry Potter books he devoured in first grade before moving on to his father's college text books on computers and then adult science fiction novels.

Giftedness shows up early

Tests in kindergarten proved that Nico is gifted and he's been in exceptional education classes ever since.

"I worried he'd be nerdy and bullied and get wedgies," his mother said recently.

"Wedgies?" Nico replied. "Kids don't do wedgies at school. Let's just say I haven't been ostracized at school, but I don't have a ton of friends either." He's not interested in sports, but loves games of strategy. He was on the chess team for a while.

"He's just always been smart. He was never a bratty kid," said Saldajeno. "And this is his year."

Nico’s favorite subject is math and is currently reading science fiction series by Naomi Novik. His favorite movie is Lord of the Rings, his favorite games, Age of Empires and Launchball on PC and Geometry Wars Galaxies on Nintendo DS.

Not surprisingly, this young Fil-American wants to become a web designer.

Rewritten from a report in My Clay Sun, Jacksonville, Fla

Copyright 2008 INQUIRER.net. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Tuesday, March 25

The Philippines - Leader in the Outsourcing

By Roberto Bacasong
Company Writer
Call Center in the Philippines

Proving that the Philippines is the best in the world when it comes to the outsourcing industry, three of its cities were identified as among the "Top 50 Emerging Outsourcing Cities" worldwide by the Global Services and Tholons.

Making it to the big wave are the cities of Cebu (No. 4) Pasay (23), and Baguio (36). Tholons said they evaluated the viability of existing and potential outsourcing destinations consists of a host of measurable and pre-determined metrics and variables that impact a location's services landscape.

In this city selection criteria, an exhaustive set of data points add up to a broad set of categories, which ultimately provide an aggregate city score. The selection process was based on scale and quality of workforce, business catalyst, financial, infrastructure, risk environment and quality of life.

It is highly recognized that the Filipino BPO city provides services such as customer services, technical support, help desk, data entry and processing, medical transcription, insurance processing, book keeping and accounting, legal, taxation and back-office transaction processing.

To date, 80,000 sq. meters are presently occupied by at least 17 BPO companies in Cebu. Office lease rates in the city on an average are $6.7 per sq. meter per month. Cebu City is also known as an education center. It has 68 public elementary schools, 23 national high schools and 28 night high schools. Literacy rate in the city stands at 97 percent. Many foreign students, mostly Iranians, Koreans and Nepalese, also come to this city to study since education is relatively cheaper. Infrastructure in the city is quite strong which include Cebu City's Mactan-Cebu International Airport has direct flights to Hong Kong, Singapore, Japan, China, Malaysia, Taiwan, Qatar and South Korea.

The excellent quality of life (cost of living around 75 percent lower than the U.S.A.) in Cebu city translates into better quality of workers and low employee turnover.

The facilities found in Cebu can host enough contact centers making as prime destination of the contact center companies outside Metro Manila. The city can produce higher number of graduates and the place is friendly to investor.

Beth Lui, the Philippine Country Manager for Accenture, rationalized their expansion to Cebu City, a significantly smaller city yet equally capable labor force as compared to Manila. "Cebu alone is a small province. We will have to draw from the neighboring provinces as well. There is a need to create a hub of talent," says Ms. Lui.

In a separate development, Manila garnered as Top 5 Outsourcing Cities along with the cities of Bangalore, Delhi, Mumbai, all in India; and the city of Dublin in Ireland.

"We don't see these mature, well-established cities that have been servicing the global corporate world for over a decade, going away from the outsourcing map. But we do see them as Western companies' obvious choices for sourcing IT and BPO services," Tholons said.

The study cited that Metro Manila and Cebu City were among the top choices for contact center services as well as finance and accounting. Manila excelled mostly in legal services while Cebu City was recognized in human resources.*

Overcoming Call Center Stress

By Roberto Bacasong
Company Writer
Call Center in the Philippines
Unique Interaction

Working in a call center environment can be hurled with so much stress. Call center agents worldwide especially in the Philippines mostly complain this manic behavior which they encounter from their customers. If you ever worked in any call center, stress is always on top of their concerns on how to handle it on a daily basis. Customers, especially the Americans are very hard to deal with. They often display their rudeness to the agents, and unfortunately, racism is typically high.

According to the web, stress is defined as: constraining force or influence: as a: a force exerted when one body or body part presses on, pulls on, pushes against, or tends to compress or twist another body or body part; especially : the intensity of this mutual force commonly expressed in pounds per square inch b: the deformation caused in a body by such a force c: a physical, chemical, or emotional factor that causes bodily or mental tension and may be a factor in disease causation d: a state resulting from a stress; especially : one of bodily or mental tension resulting from factors that tend to alter an existent equilibrium (job-related stress).

In another simple definition, stress is the emotional and physical strain caused by our response to pressure from the outside world. Common stress reactions include tension, irritability, inability to concentrate, and a variety of physical symptoms that include headache and a fast heartbeat.

Many of us are suffering from stress. This can be triggered with a lot of factors in which our job related activity is one of the many causes of this psychological behavior. Call center agents both inbound and outbound services will encounter a lot of insulting comments from their customers. The agents are also berated and questioned their incapacity to give technical solutions demanded by the irate clients. Not contented, the foreign customers will say: "You Filipinos fu**!!", or, "You Filipinos suck!" This is the reality in the call center and beyond. Though call center employees in the Philippines are receiving attractive benefits, they are bombarded with heavy psychological problems especially stress.

The greater number of unhappy customers that the agents may receive in their 8-hour working period is considered stressful to them. Why? The agents may get tired of taking calls of thinking that the next customer might also have the same scenario with their previous customers.

Interestingly, stress can be given immediate attention in order not to make the situation worst. Many call center companies offer various solution to relieve their agents from stress caused by their angry customers. Facilities like fitness clinic, yoga, sporting room, entertainment room, and massages can help agents overcome stress.

In addition, there are certain reminders to the customer service people to fight stress in order not to affect their job. Handling stress properly can bring progress and change in the landscape of the outsourcing industry in the Philippines. The following tips can help you avoid stress:

* Smile and be happy.
* Don't take the bad comments personal.
* Don't involve in an argument.
* Try to fix the problem of the customers.
* Understand the root of the issue

Smile and be happy

Though you can't see the expression of your customers because of the basis of telephoning system, giving your best smile and happy with the job you have can help you make a difference. Call centers agents are trained to practice their good values and proper phone etiquette especially when talking to the customers. Greet them politely, and listen attentively to their concerns.

Don't take the bad comments personal

Although customers may sometime attack you too much, remember that they are disappointed to the products and not with you. The customers may need someone to fix the problem because they don't have the chance to speak in a face-to-face conversation. Most of them have been waiting on the line for almost 30 minutes to one hour which pissed them off. They may throw unnecessary words on you, but as soon as you help them, the situation will change from rough conversation to friendly approach. Being a call center agent, always have the patient in understanding the characteristics of each of the customers they encounter.

Don't involve in an argument

Never enter in an argument with your customer. Avoid giving your personal opinion telling your customers that they've done wrong many times. This will not help solve the customers' problem; instead this may be the start of having a bad argument which might affect the credentials of the agents. The customers may feel that they are ignorant because of the inappropriate and unfriendly approach. Always think of better response when talking to the customers all the time.

Try to fix the problem of the customers

It is better that when the agents listen to the problem of the customers. The agents must always ready to troubleshoot any inquiry that the customers ask. However, if the agents have a hard time in fixing the problem, they can ask their team leaders or their supervisors for the solution. But before doing that, the agents should ask permission to put them on hold for quick seconds. We are not perfect; we may have the skills in oral communication which needed in call center industry but lack of technical experience in other approaches. Many contact centers set up a separate department that specializes in troubleshooting. When the agents told the customers to call them back make sure that they need to do it in order to avoid disappointment from the customers.

Understand the root of the issue

Understanding the root of the issue will answer the problem of the customers. Don't be over reacted when the customers expressed their rudeness to the agents. Again, they are not directly mad at the agents but to the product itself. Let the customers talk and relay all the problems to the agents. In return, the agents should listen to it and take down some of the vital points related to the issue. The agent may politely say: "I empathize with you Sir. Don't worry 'coz I can help you fixing the problem..." Giving the hope that the problem will be fixed right away can avoid difficulty in arising the stressful situation.

These are few of the friendly tips that may help call center agents overcoming stress in their job. Call center is a unique industry giving a promising career to people worldwide.*

The 'Dos' and 'Don'ts' in Call Center

By Roberto Bacasong
Company Writer
Call Center in the Philippines
Unique Interaction

Call center is a terrific job. Many young professionals work in call center because of higher chances of boosting their career to the maximum level. Customers are expanding their channel in contact in which call centers are on top of the list. It is a challenge to every contact center to integrate strategic planning in order to maintain its presence towards the global trend in this industry.

Working in a call center is not only aiming to receive higher pay. There are dos and don'ts in order to set limitation to the workers. If you are one of the millions of people connected in customer service, you should know the guidelines to avoid committing violation. Call center companies always make sure to deliver efficient services to their clients worldwide as possible. Because call center is a promising industry, keeping the best employees and hiring more service representatives should always set part of expanding the business. Hiring the right people is very important. The call centers should provide ongoing training to the agents and employees; practice the transparency like communicating openly with the agents and managers, discovering the quality performance of the best people, investing to the state-of-the-art technology to increase customer satisfaction.

Any contact center should have a strong organization in achieving the long-term goal of the company. Making the call center dynamic and flexible can promote better output all the time. The call center management should always strengthen the relationship with the customer. Maintaining customer relationship is important above anything else.

There are many good things you can do to support the call center industry. Avoiding the don'ts in this industry can lessen the burden that may bring to the customers and the company you work for. The following are the don'ts that call center employees should do:

Avoid Tardiness

Time is precious. Never be late in your duty. Though you are one of the best agents in the company but with your constant tardiness will give you the honor to be recognized by your team leaders or supervisors. Also, you are not the asset of the company because call center is a fast paced regulated industry that time is important. Your tardiness can affect the operation of your company.

Don't Slack Off

Do your job promptly. Slacking off the floor by letting other people do the job which is supposed to you is simply a bad impression to you not only as a person but to your job performance. Be productive always and serve as role model to your fellow agents. Show them the real you that you are happy with what you are doing. There are many call center agents who were terminated because of this bad impression despite several times of IR (incidental report) issued to them.

Avoid Obscene Behavior

Displaying your obscene behavior while you are inside your company's premises is a big NO. When taking to the customer, talk with them with pleasure and with care. Never throw seducing words which sounds like you are doing phone sex to your customer. If caught, this may the end of your promising career in your in the call center. And worst, this may left bad wound in your previous job and to your co-workers.

Stop horsing around

Think of your responsibility as an employee of the company. While you are on duty, avoid playing around and horsing with other agents. Respect their privacy while they are on call and focusing on their job. This behavior can cause immediate violation because you are disturbing your co-workers instantly. Always put the fun in the right time. Implementing self-discipline is the best way to get rid of this disturbing behavior.

There are so many don'ts that you we need to implement. This can make the job easier if everybody is following the simple orders stated under the rules and regulations. It is important that the discipline must start on our own. Later on, other people who are new in the call center will learn the virtue that you showed. If you love your job then keep it.

The call center industry continues to give outstanding opportunity to everybody. It helps the economy prosper and lower the unemployment rate in the world.*

Friday, February 22

Call Center Etiquette

By Roberto Bacasong
Company Writer
Call Center in the Philippines
Unique Interaction

The outsourcing industry is kicking and alive in the Philippines. There are so many reasons why this industry continues to gain reputation in which the Filipino excellent in customer service is a plus factor.

If you talk on the phone, the first thing you need to observe is your etiquette. If you defined this word from the dictionary refers to the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life. No matter what we do we need to show respect to people we encounter every day. We need to show dignity to our family, friends, coworkers, and acquainted individuals.

Good breeding in talking to customers especially in the voice account (or call center) is the reason why outsourcing industry is famous in the Philippines. The industry rapidly grown and the number of employment reach to thousands of opportunities to every Filipino. Perhaps, a call center in the Philippines cannot survive without partnership with the customers. The smooth relationship between the agents and the customers will bring success and development to every contact centers operating in any parts of the world.

If you own a contact center, you need to make sure that you are monitoring the way your agents deal your customers over the phone. A simple expression of happiness when your agent is talking to your customers is a way that he or she deals accordingly with their clients. Establishing rapport to your customers can express in so many ways like saying: "Thank you for calling...", "You have a great day..." "May I put you on hold for a quick sec..." and many other rapport your agents build.

Saying these simple lines when talking to customer is paying great respect, and how important are they in your business. The tone of your agents' voice should be calm and well balance when they start receiving calls from the customers. Call center managers, team leaders, and quality analysts see to it that they monitor the calls coming in everyday. Customers are usually upset because they'd been on the phone for 30 minutes and worst to one-hour of waiting. Sometimes we can't avoid that we will be receiving volume of calls in just a day including number of call waiting. As much as possible, imposed the policy of call handling time which is minimum to 10 minutes per customer.

Customers who are showing expression of irate on the phone is not a good indication from start talking to the customer up to the end. This is a stressful situation especially to a new agent. However, in due time your agent will going to learn effective way of giving solution to every customer they encounter. We oftentimes received negative comment from the customers that the agents did not help them because of language or accent problem. Clarity on the phone is also a plus factor. The agents should speak clearly, as they could to avoid negative remarks from the customers.

If your agent cannot handle the situation, better call the attention of the supervisor to let the call handle properly. Showing sensitive care like empathy and putting yourself on their shoes will lessen the tension between you and the customer. Customers like to be pleased because they are frustrated with the product or they discovered overcharged in their billing. They need explanation and solution to the problem they have. Attention and better approach will cause fantastic resolution to the conflict.

Treating your customers above the rest will always put your business up and running. Proper etiquette will build trust to your customers that your customer service people are the best in the world. Valuing your career in contact centers is very important. An ideal contact center is a model in solving the communication barrier between your skilled people and your customers.

Teach your people to smile all the time whenever they are on the phone. Encourage them to avoid slacking off on the floor, instead make them useful and effective at the end of the day.*

Choosing The Best Clients In The Outsourcing Business

By Roberto Bacasong
Company Writer
Call Center in the Philippines
Unique Interaction

ANY type of business is weak without the support of the customers or your clients. The customers or the clients are the lifeblood for your company's to survive in the high demand of competition. At the same time, your business is ineffective if you have a hard time dealing with your clients.

Because outsourcing is word of mouth today, as a company owner you need to have a client whom you can deal smoothly in terms of business proposals, planning and development. There should be a symbiotic relationship between the owner, the lessees, and the employees.

If you own a small type of outsourcing offering flexible services like seat leasing, inbound and outbound, chat support, and web content writing, you need to have a primordial plan in which your clients will able to understand the terms and conditions if they're interested to use your facilities. A lot of outsourcing companies are suffering tremendously because they partnered to weak clients.

In the Philippines, for instance, several outsourcing companies are providing services to their clients in a way of helping their account to survive. In choosing for the clients, every businessman who has call Center Company must do a strict background check on the type of client you have.

It means that it is important that the owner should ask for the locator's type of account whether it is genuine and really existing. Avoid dealing with clients who refused to cooperate with you in terms of asking some important documents that you need to look over. This is only to make sure that you are dealing with the right client.

If you're done verifying the information of your customer, it's time for you to explain to your client about the type of services you have. Give the website of your company and let your client browse it and if he or she has question, explain it to make it clear and understanding.

As a businessman, you need to be sensitive with the needs of your clients. Don't forget to conduct follow-up report on the proposal and the update of your clients need. Making a business deal is not a joke, it entails serious effort and deeper analysis especially on the policies that your clients to understand. You also need to bring your clients to your company and let them discover for themselves that you have great facilities and equipment needed in their call center business. Do your best to convince you clients that your services are one of a kind and operating better.

Frustrations are common in all types of business. Sometimes this happen if the owner of the company failed to assist and help their clients. Always stay open communication with your clients and ask them if they have concerns. If the business is officially sealed, make sure that your clients should understand that they have obligations like paying the services they are using.

Your company should always serve as model to your clients. By implementing effective policies and regulations will serve as backbone in strengthening your company. The relationship between you and your client must only deal with business only and not involve private matters.

If you are searching for clients to work in your company, you can advertise it in your website using effective advertising strategy to allow your potential clients arrange a business proposal.*