ROBERTO BACASONG'S BLOG

My blog is about call center in the Philippines, journalism, and my personal thoughts.

Thursday, April 10

Brian Gorrell on Gucci Gang

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Hello Guys!!! First of all, I did not incorporate this 'sensationalize' topic in my blog to gain attention. No matter how it goes, I...

A Young Fil-Am Genius in Florida

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I found this interesting article from inquirer.net about a Fil-Am boy who excelled both in academics and sciences in his current home in Flo...
Tuesday, March 25

The Philippines - Leader in the Outsourcing

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By Roberto Bacasong Company Writer Call Center in the Philippines Proving that the Philippines is the best in the world when it comes to the...

Overcoming Call Center Stress

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By Roberto Bacasong Company Writer Call Center in the Philippines Unique Interaction Working in a call center environment can be hurled with...

The 'Dos' and 'Don'ts' in Call Center

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By Roberto Bacasong Company Writer Call Center in the Philippines Unique Interaction Call center is a terrific job. Many young professionals...
Friday, February 22

Call Center Etiquette

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By Roberto Bacasong Company Writer Call Center in the Philippines Unique Interaction The outsourcing industry is kicking and alive in the Ph...

Choosing The Best Clients In The Outsourcing Business

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By Roberto Bacasong Company Writer Call Center in the Philippines Unique Interaction ANY type of business is weak without the support of the...
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A Call Center in the Philippines

Roberto Bacasong
Bacolod, Negros Occidental, Philippines
The author is into Content Writing/Journalism/Customer Service Representative. His first job was a reporter for five years at Sun.Star Bacolod. He also served as news correspondent for BusinessWorld for three years. Presently, he is the Senior Content Writer of Unique Interaction, a call center in Ortigas Center. Prior to his appointment he was a CSR of the said company.
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